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NHS discount

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Meg7
Level 1: Joiner
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on ‎27-02-2024 09:02

on ‎27-02-2024 09:02

Trying to add nhs discount keeps saying error. Also trying to upload wedding certificate to change to me legal married name and won’t work 

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gmarkj
Level 66: Unequalled
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on ‎27-02-2024 09:41

on ‎27-02-2024 09:41

There is a guide that might help with the NHS discount here @Meg7 

Guide: O2 Open & Friends and Family discounts - How to sign up 

As for changing your name, o2 has a help page:

https://www.o2.co.uk/help/account-and-billing/changing-personal-details

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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gmarkj
Level 66: Unequalled
  • 12139 Posts
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Registered:

on ‎27-02-2024 09:41

on ‎27-02-2024 09:41

There is a guide that might help with the NHS discount here @Meg7 

Guide: O2 Open & Friends and Family discounts - How to sign up 

As for changing your name, o2 has a help page:

https://www.o2.co.uk/help/account-and-billing/changing-personal-details

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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MI5
Level 94: Supreme
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on ‎27-02-2024 09:42

on ‎27-02-2024 09:42

@Meg7 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

Guide: How to find help & contact O2 

Guide: O2 Open & Friends and Family discounts - How to sign up 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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