My02

[Paul90]

Dear Sirs,

my account keeps saying unavailable on the my 02 app. I therefore cannot view any of my bills 

[MI5]

@Paul90 

O2 have messed up a system update which is effecting thousands of customers.

You'll need a new email address that's not been used on O2 before.

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

Guide: How to find help & contact O2 

[Enlli]

Join the thousands in your position after a botched system upgrade.

We are all customers here so you will need to contact O2 using one of the methods in this guide

Guide: How to find help & contact O2