My playstore on my phone is not working

Oppa · ‎14-04-2022

When I go into playstore to download a app etc it just keeps spinning please help me

Bambino · ‎14-04-2022

@Oppa Check to see if there are any mast issues in your area: O2 | Service Status

Can you download apps over WiFi?

You can also contact Apple support: Official Apple Support

Or you can reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

I DO NOT WORK FOR O2

MI5 · ‎14-04-2022

@Oppa

Settings >Apps and find both Google play and Google play services.

Uninstall updates from both (restore factory settings) and then reboot.

Both will update automatically when your phone starts up and should fix the issue.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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RafaC · ‎19-04-2022

Hey @Oppa did you manage to sort this one out?

O2

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