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My phone will not stay connected to home wifi

MBA58
Level 1: Joiner
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on ‎15-11-2021 13:10

on ‎15-11-2021 13:10

My phone will connect if I stand next to the router  but fails once I walk away. My husbands, my sons and daughter phones all work perfectly  as do our I pads and Amazon  Alexa

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Cleoriff
Level 94: Supreme
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on ‎15-11-2021 13:43

on ‎15-11-2021 13:43

@MBA58 

Have you tried rebooting/resetting your router?

Veritas Numquam Perit

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MI5
Level 94: Supreme
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on ‎15-11-2021 13:47

on ‎15-11-2021 13:47

@MBA58 

Try forgetting the connection to your wifi on your phone and then reconnect to it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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RafaC
Former Staff
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on ‎16-11-2021 10:08

on ‎16-11-2021 10:08

Hey @MBA58 were you able to sort this one out?

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