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My o2 & new phone

Eilish
Level 1: Joiner
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hi, I’ve got a new iPhone & want to keep my old number (pay as you go)  I’ve tried to set up my o2 but it will not let me log in. What can I do? 

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Cleoriff
Level 94: Supreme
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Hi @Eilish 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

 

*The Game Is On*

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 110583 Posts
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Registered:

Hi @Eilish 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

 

*The Game Is On*

Girl in a jacket
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MI5
Level 94: Supreme
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@Eilish 

Are you still PAYG?

If so, just put your old sim in the new phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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