My number has not ported cannot receive or make calls or texts

[Aoife]

Number has ported from EE. Cannot make or receive calls or texts. I am waiting since Thursday when activated sim 

[TallTrees · Accepted solution]

Hi there @Aoife 

Welcome to the O2 Community Forum.  I can give you a few articles/guides to read these may help:

Also there is the option of getting some info. from o2 customer services on Social Media.

Hope these help you, hope you get your phone sorted soonest.

Guide: Sim Swap: a mini guide 2017 update 

Social Media Teams
If this helps and it works for you the
Social Media Teams will be on hand just
send them a message
https://o2uk.co/O2CFB
https://o2uk.co/O2CTW
https://o2uk.co/O2CIG
O2 Facebook
O2 Twitter
O2 Instagram