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My mobile data isnt working but my bill is payed what can i do

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ElenaJ18
Level 1: Joiner
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on ‎03-10-2021 11:52

on ‎03-10-2021 11:52

Hi my mobile data hasn't been working for the last 3 days since i payed my bills and I'm starting to get annoyed that i can't use something i have payed for what can i do to fix this?

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MI5
Level 94: Supreme
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on ‎03-10-2021 16:08

on ‎03-10-2021 16:08

@ElenaJ18 

You need to reboot your phone or call O2.

Numbers here Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.
8.00am is the best time to call if you can.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144142 Posts
  • 634 Topics
  • 27607 Solutions
Registered:

on ‎03-10-2021 16:08

on ‎03-10-2021 16:08

@ElenaJ18 

You need to reboot your phone or call O2.

Numbers here Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.
8.00am is the best time to call if you can.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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