My forename is wrong on my account

[c-murray92]

my forename is wrong by a single letter, that single letter turns my name from a male name to a female name and im missing out on virgin volt benifits on the virgin side of things because my name doesnt match up with my virgin account name, even though my email is the same. how do i change this? 

the form for changing your name requires evidence via a deed pole or a marriage cert (im not married)

any advice?

[Bambino · Accepted solution]

@c-murray92 You need to speak to customer service.
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