Solved: My data won’t work and I can’t make calls

Sophie341 · ‎04-05-2022

I can’t make any outgoing calls and my data won’t work either. I have turned my phone of and back on again and tried the SIM card ect but had no luck

MI5 · ‎04-05-2022

@Sophie341

Check guide here Guide: Is the network down for me or everyone?

If you need a new sim, pop into any O2 store with some ID, or If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎04-05-2022

@Sophie341

Check guide here Guide: Is the network down for me or everyone?

If you need a new sim, pop into any O2 store with some ID, or If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

My data won’t work and I can’t make calls

Phone call from O2

Want to change my number

Very poor signal

O2 App

Change of account name