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My O2 not letting me log in

Amzym26
Level 1: Joiner
  • 2 Posts
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on ‎01-09-2023 08:29

on ‎01-09-2023 08:29

Hi there

 

im trying to log in to my o2. But everytime I try to see my bill, it re asks me to login and when I am, it says my mobile number is attached to another account? And doesn’t let me through? Any ideas? 

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MI5
Level 94: Supreme
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on ‎01-09-2023 08:33

on ‎01-09-2023 08:33

@Amzym26 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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