on 15-09-2021 12:03
Money back
Hi there I was wondering about my Money back on a device I got told over 3 months and its been past that thanks
Solved! Go to Solution.
on 15-09-2021 12:17
If requested, your deposit is refunded on your 4th bill, providing you have paid all previous bills in full and on time.
You need to contact O2.
All numbers are in this guide Guide: Coronavirus Community Help and Support
When you call, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.
8.00am is the best time to call if you can.
on 15-09-2021 12:17
If requested, your deposit is refunded on your 4th bill, providing you have paid all previous bills in full and on time.
You need to contact O2.
All numbers are in this guide Guide: Coronavirus Community Help and Support
When you call, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.
8.00am is the best time to call if you can.