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Mobile phone calls not working

Trddr
Level 1: Joiner
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on ‎22-09-2023 01:46

on ‎22-09-2023 01:46

My phone calls when using the mobile phone signal keeps cutting out and people cannot hear me.  I have changed phone and it still happens.  WiFi calls work OK though. 

I rang o2 to order a new sim, the call rep couldn't hear all of my call (the issue). I haven't received the new sim card so assume that my request wasn't heard. 

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MI5
Level 94: Supreme
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on ‎22-09-2023 08:06

on ‎22-09-2023 08:06

@Trddr 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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