cancel
Showing results for 
Search instead for 
Did you mean: 

Mobile data

Chip1
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hey, I paid my bill yesterday over 24hrs ago and my texts and calls work but my mobile data isn’t working? What do I do to get it working again I’m currently on WiFi 

Any help much appreciated thanks 

Message 1 of 2
250 Views
1 ACCEPTED SOLUTION

Accepted Solutions

gmarkj
Level 66: Unequalled
  • 12164 Posts
  • 95 Topics
  • 1131 Solutions
Registered:

If you have tried turning your phone off and on a few times, then see if any of the hints in this guide help:

Guide: How can I sort out my network issues? 

Otherwise you would need to call customer services - there are some numbers to try in this guide as well as hints on how to get through:

Guide: Coronavirus Community Help and Support 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

View solution in original post

Message 2 of 2
245 Views
1 REPLY 1

gmarkj
Level 66: Unequalled
  • 12164 Posts
  • 95 Topics
  • 1131 Solutions
Registered:

If you have tried turning your phone off and on a few times, then see if any of the hints in this guide help:

Guide: How can I sort out my network issues? 

Otherwise you would need to call customer services - there are some numbers to try in this guide as well as hints on how to get through:

Guide: Coronavirus Community Help and Support 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 2 of 2
246 Views