Mobile data Error code 10, Apple Watch Series 7

[AndrewL]

Hi, can’t get my watch to use mobile data and get an error code 10 when trying to set it up. Read some other posts that said @O2Emma can help with this? Many thanks

[pgn]

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@AndrewL wrote:

Hi, can’t get my watch to use mobile data and get an error code 10 when trying to set it up. Read some other posts that said O2Emma can help with this? Many thanks

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I am sure the acclaimed O2 Apple Watch Queen could get you sorted, @AndrewL - O2Emma is on after 3pm. If you want someone sooner, @O2Sarah- is on from 8am today. Good luck!

[O2Sarah-]

Thanks for the tag @pgn 

@AndrewL I will send you a private message so we can check your account. 

[Chris122333]

Hello, please can we have some help too? I’ve tried everything on these forums and I get an error code 10 when I click on to add a data plan - it won’t let me enter my account info of that makes sense? 

[pgn]

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@Chris122333 wrote:

Hello, please can we have some help too? I’ve tried everything on these forums and I get an error code 10 when I click on to add a data plan - it won’t let me enter my account info of that makes sense? 

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Keep an eye on here after 8am Monday, @Chris122333 - I tag @O2Sarah- who is on in the morning. Good luck!

[O2Sarah-]

Thanks again for the tag @pgn 

@Chris122333 I will send you  a private message so we can check your account.