Missing headphones

[Akeir26]

Hi, I ordered my new phone 3 weeks ago which came last week, there was supposed to be headphones aswell but they haven't came yet. I've tried phoning 202 but can never get through. It's just to see when the rest of my product will be arriving. 

Kind regards. 

Andrew Keir 

[Bambino]

@Akeir26 What phone is it? Are you sure that headphones were included, or were they part of a promotion?

[lewys-gp]

Hi, @Akeir26. Have you managed to resolve this yet? It may have been as a part of a promotion, which Baminbo mentioned above. Let us know, thanks 😃.