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Messages not working

LottieS
Level 1: Joiner
  • 1 Posts
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Registered:
Hi, 
I've recently, this week, have been experiencing issues with my phone receiving some text messages. 
They are coming through as 'information' and not letting me see who has sent it. I know they are from different people but they are all coming through as that. I've searched online and can't seem to find anything that has helped. Ive cleared message cache, updated everything and tried some other things but nothing has worked. 
Please let me know if you have any idea how to solve it! 
Thank you, 
Lottie
Message 1 of 3
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pgn
Level 62: Glorious
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Strange, certainly. What phone and what SMS messaging app, @LottieS?

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Message 2 of 3
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lewys-gp
Community Manager
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Hi, @LottieS. If you reply to pgn, they may be able to help you 😁!

Community Manager for the O2 Community 🙂
Message 3 of 3
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