Re: MMS

SK68- · ‎18-08-2021

Hi all out there be patient please . I've mistakenly switched on MMS for 1 of my contacts and now cannot send a text to that 1 contact, (all other contacts OK) as it converts my text to that 1 person as MMS and they are not receiving any texts messages from me at all , I was using WhatsApp trying to send another copy of a message I'd received to him, I think I clicked on export message. HELP HELP

MI5 · ‎18-08-2021

@SK68-

Try deleting that contact and saving a fresh contact for them.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

TheresaV · ‎23-08-2021

Hi @SK68- did the advice given above work for you?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

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