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Low credit notifications

HJW1
Level 1: Joiner
  • 1 Posts
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Registered:

I have a new PAYG SIM on a rolling plan. Why is it that I keep getting "credit running low" messages when I have plenty of data/minutes remaining and my credit will top up automatically at the end of thd month? Really annoying and there is no facility to change contact preferences.

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Enlli
Level 65: Ultra-cool
  • 6621 Posts
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Registered:

That is something about which you need to contact O2

4445 from your handset

Or

Message O2 on
Facebook (https://o2uk.co/O2CFB
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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Enlli
Level 65: Ultra-cool
  • 6621 Posts
  • 49 Topics
  • 1489 Solutions
Registered:

That is something about which you need to contact O2

4445 from your handset

Or

Message O2 on
Facebook (https://o2uk.co/O2CFB
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 2 of 2
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