on 16-11-2021 18:55
Hi I have a contact phone, bill all paid up to date but today lost all signal and data, I can only connect using the internet and can’t make calls
Solved! Go to Solution.
on 16-11-2021 19:52
on 16-11-2021 19:52
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
on 16-11-2021 19:52
on 16-11-2021 19:52
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
on 17-11-2021 08:00
Check for any network issues here O2 Service Status
Self help guide here to determine if sim or phone fault Guide: Is the network down for me or everyone?