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Live chat - SIM not provisioned

Tyzer
Level 1: Joiner
  • 2 Posts
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Registered:

Since I had my plan upgraded yesterday I have no service.

 

As I cannot receive texts I cannot get onto My o2, I also cannot ring O2 and the live chat link I managed to get mailed to me is dead ! 

 

If you are online just click here https://link.liveperson.net/click?key=AF575778A6A74C05
to start chatting.

 

This is a joke for a communications company 

 

 

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gmarkj
Level 57: Major
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You can call o2 using Skype, or try getting in touch via social media @Tyzer .

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you. This is a community forum and no-one from O2 will see your message here.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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Tyzer
Level 1: Joiner
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Registered:

And Yes, I've tried "hanging around the O2 shop" 

Message 2 of 4
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gmarkj
Level 57: Major
  • 8304 Posts
  • 89 Topics
  • 590 Solutions
Registered:

You can call o2 using Skype, or try getting in touch via social media @Tyzer .

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you. This is a community forum and no-one from O2 will see your message here.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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Phil69
Level 1: Joiner
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Registered:

many thanks thats resolved it

Message 4 of 4
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