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Is this your number

Tracy15
Level 1: Joiner
  • 1 Posts
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Registered:

I have been receiving calls from this number, is it yours? 

+44 20 3337 1893

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Bambino
Level 85: Esteemed
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Registered:

@Tracy15 This is not O2. This is a customer community. If you want to speak to customer service call 202 from your mobile or 0344 809 0202, 0800 902 0217 (Payment Management) or 0800 032 1402
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (now X) (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

I DO NOT WORK FOR O2



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TallTrees
Level 50: Versatile
  • 11057 Posts
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Registered:

@Tracy15this is my philosophy

If you don’t know who it is and there is no message delete it. Beware of scam calls always.

Never respond to offers from anyone saying they are from o2.  Go directly to o2 site.

Many have been caught with offers even from so called o2 partners and are unable to get out of an expensive contract.

Keep safe keep aware.

Good you asked here, best wishes 😍



HAPPINESS IS BEE SHAPED

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MI5
Level 94: Supreme
  • 147744 Posts
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Registered:

@Tracy15 

Common for scammers to spoof numbers.

https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/problems/tackling-nuisanc...

Forward the scam number to 7726 - It's free.

Other ways to report here including Action Fraud website

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice

How to block a number:

https://www.samsung.com/us/support/answer/ANS00062352/

https://support.apple.com/en-us/HT201229

https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/scams/7726-reporting-scam...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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