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on 20-04-2024 12:28
i recently ported my number over from O2 to vodafone. and since the activation my iphone shows no service from a vodafone sim. the sim works fine in other phones, tested with (also tested with vodafone) and i also tested with other sim cards. all sim cards associated with voda (VF & Lebara) done work, O2, three, EE all working fine. which tells me O2 have some sort of bar on the phone. also phone has had a clean bill of health from Apple. Apple have said that its has a bar on the phone. this has now rendered my £900 iphone useless. any help please
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on 20-04-2024 12:55
Sadly unlikely knowing how things are these days....
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on 20-04-2024 12:36
You need to contact O2 to resolve.
Guide: How to find help & contact O2
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20-04-2024 12:43 - edited 20-04-2024 12:45
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20-04-2024 12:43 - edited 20-04-2024 12:45
i have just now sent O2 a complaints letter, stating the issue. i have spoken to O2 on 4 occasions, vodafone on 3 and apple on 1 occasion. lets hope this can be resolved before going to the ombudsman.
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on 20-04-2024 12:55
Sadly unlikely knowing how things are these days....
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.