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Internet access

MONTECORE
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Hi I have sky broadband, my husbands mobile 8s fine but mine will not connect to the Internet, it says connected but no internet access. Is this related to all the issues today with FB etc 

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madasaf1sh
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@MONTECORE 

 

It could be if the services are trying to us Facebook's DNS or API's then the traffic wont route route so will give the error no internet access....

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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MI5
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@MONTECORE 

The Facebook issues will not stop you connecting to other data services, only anything that uses Facebook servers such as WhatsApp, Instagram etc.

Try forgetting the connection on your phone and then connecting again with a fresh connection.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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