cancel
Showing results for 
Search instead for 
Did you mean: 

International callers cannot connect to my number

Connor_d
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi,

 

I'm currently in a position where I'm applying to international positions and thus have to receive calls from international numbers (I am currently in the UK with a UK number), I was contacted by a couple of people over e-mail stating that they cannot connect to my number (Yes, using +44 7.....), the number refuses to connect.

 

Here's the kicker though, friends of mine are able to call my number using the same number I give to companies, so, what on earth is going on?

Message 1 of 3
233 Views
2 REPLIES 2

MI5
Level 94: Supreme
  • 144449 Posts
  • 634 Topics
  • 27680 Solutions
Registered:

@Connor_d 

This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 3
230 Views

Dave_Gra
Level 2: Apprentice
  • 16 Posts
  • 3 Topics
  • 1 Solutions
Registered:

Hi @Connor_d this is more than likely a restriction on the callers end and not something to do with you. You could however try and take your sim out for 5 minutes and put it back in - make sure you don't have any call diversions in place and make sure your settings on your phone are all default factory settings for incoming calls. Failing that you may have to contact o2 to resolve your query

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account). Link to our guide on how to contact them can be found here.
Message 3 of 3
220 Views