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Inconsistent phone signal

KitchenJel
Level 1: Joiner
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Recently I have had issues with my phone signal, I have had a new sim to see if that was the issue but no matter what SIM card it’s still the same fault, when I have 4 bars, nothing will load.. then it will go to 2 bars and everything works super fast like it should. Also when I receive a call it will sometimes switch to 3G. I’ve tried every possible fix that I can find. Please help!

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madasaf1sh
Level 68: Extraordinaire
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@KitchenJel 

 

It could be a phone fault, and could be either the antennae or the algorithm on the phone, I would contact the manufacturer of the phone and see if they can advise.. 

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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MI5
Level 94: Supreme
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@KitchenJel 

Also try the help here Guide: How can I sort out my network issues? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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