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Incoming Calls

Clare12
Level 1: Joiner
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Hi,

 

Not sure if I have chosen the correct "board" however, I have an issue with incoming calls.

 

My phone is next to me, has a full signal, doesn't ring but then sends a text to say I have a missed call.  This started about a week ago and keeps happening.  I am a real technophobe and have no idea where to start.

 

Can anyone please help me?

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MI5
Level 94: Supreme
  • 126786 Posts
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  • 21764 Solutions
Registered:

@Clare12 

First thing to try is to remove and replace the sim card as sometimes they get a build up of static on them.

If that doesn't improve tings, pop into your local O2 store for a free sim swap.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 126786 Posts
  • 613 Topics
  • 21764 Solutions
Registered:

@Clare12 

First thing to try is to remove and replace the sim card as sometimes they get a build up of static on them.

If that doesn't improve tings, pop into your local O2 store for a free sim swap.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 4
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Clare12
Level 1: Joiner
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Registered:

Thank you, I really appreciate it 

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MI5
Level 94: Supreme
  • 126786 Posts
  • 613 Topics
  • 21764 Solutions
Registered:
You're welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 4 of 4
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