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IMEI blocked

davidawheel
Level 1: Joiner
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on ‎03-04-2024 22:20

on ‎03-04-2024 22:20

Hi @O2Lisa I wonder if you can help.

I have blacklisted and blocked the wrong IMEI, despite call customer services and completing a form and waited 24 hours it still remains blocked. 

 

Please could you help, I would be very grateful. 

 

Thanks 

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jonsie
Level 94: Supreme
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on ‎03-04-2024 22:22

on ‎03-04-2024 22:22

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202  or 0344 809 0202

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
Level 94: Supreme
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on ‎03-04-2024 22:26

on ‎03-04-2024 22:26

@davidawheel 

Our community advisors left a long time ago.

You're on your own now unfortunately.

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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