IMEI blacklist

[96clbutler]

Hi 

I have an issue where I lost a phone 2 weeks ago and for insurance purposes I need confirmation that O2 have barred the previous IMEI number 

I have gone in shop, they said it was responsibility of phone company (e.g. apple). I have rang customer service and they have given me a usage report, but I am not closer to getting the previous blacklisted with confirmation. 

Any help appreciated?

[madasaf1sh · Accepted solution]

@96clbutler 

You will need to contact customer services again, and ask them to provide the standard insurance letter to say its been barred, although to be fair the Insurance could do it themselves a lot quicker.

[96clbutler]

Its an external insurers so I don't think they have power to blacklist a phone 

[MI5]

@96clbutler 

You can check here CheckMEND The world's most comprehensive device check