Solved: ID not showing when someone rings me

DianeG1 · ‎23-01-2024

Hi There

My dad has an old Samsung flip phone with no internet. He recently had to get a replacement sim for this, when he put the sim in he has discovered that if anyone rings him their name or telephone no is no shown, even though he has them saved in his contacts.

Can someone please provide some help on this.

MI5 · ‎23-01-2024

@DianeG1

You need to ask O2 to apply thye CLI presentation bolt on to his account.

https://community.o2.co.uk/t5/Pay-Monthly/Caller-IDs-all-unknown/m-p/1684056

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎23-01-2024

@DianeG1

You need to ask O2 to apply thye CLI presentation bolt on to his account.

https://community.o2.co.uk/t5/Pay-Monthly/Caller-IDs-all-unknown/m-p/1684056

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

DianeG1 · ‎23-01-2024

ok many thanks. will do

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