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I want to use my data in Germany

Omar2
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Hello there I am currently in Germany as me and my family drove here, is there a way for me to use my internet here? I will be here for around 4-5 days 

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madasaf1sh
Level 76: Forum Legend
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@Omar2 

 

Just turn on Data Roaming and you can use your phone as you would at home upto your data allowance , although data is limited on tariffs with over 25GB to 25GB before you are charged. 

Also check your APN is set to mobile.o2.co.uk

Check the guide as well Guide: Roaming MegaGuide 

--
This is a customer to customer forum, and there is no o2 support on here, and we do not have access to any personal or account information,

We are all customers like you and I don't work for o2,

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madasaf1sh
Level 76: Forum Legend
  • 9835 Posts
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Registered:

@Omar2 

 

Just turn on Data Roaming and you can use your phone as you would at home upto your data allowance , although data is limited on tariffs with over 25GB to 25GB before you are charged. 

Also check your APN is set to mobile.o2.co.uk

Check the guide as well Guide: Roaming MegaGuide 

--
This is a customer to customer forum, and there is no o2 support on here, and we do not have access to any personal or account information,

We are all customers like you and I don't work for o2,
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MI5
Level 94: Supreme
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@Omar2 

If not working, try these tips.

1 - Reboot phone.
2 - Manually search for a different network
3 - If using an iPhone, change data apn to "mobile.o2.co.uk"
4 - Check with O2 for any roaming bars.
If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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