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I need my restrictions turned on

Wyl1e
Level 1: Joiner
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on ‎23-08-2022 19:28

on ‎23-08-2022 19:28

My restrictions were lifted earlier today and it seems that they have been cut off again but I need them switched on again 

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MI5
Level 94: Supreme
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on ‎23-08-2022 20:09

on ‎23-08-2022 20:09

@Wyl1e 

Billing restrictions?

You need to contact payment management.
Details here Guide: How to Pay Your Bill (Contract) 
To pay bills, ask for payment extensions etc, you need to contact the Payment Management Team.
You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support
Best time to call is around 8.00am

 

Or age restrictions?

Guide: O2 Age restriction 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Breanna
Former Staff
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on ‎24-08-2022 12:12

on ‎24-08-2022 12:12

Hi @Wyl1e was this info helpful?

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