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I have topped up £15 but they keep telling me they can’t take payment ?

Ceejay1978
Level 1: Joiner
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on ‎27-10-2023 09:07

on ‎27-10-2023 09:07

I have topped up £15 for my credit but it keeps telling me they could not take payment what shall I do I have £15 credit 😡

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MI5
Level 94: Supreme
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on ‎27-10-2023 09:14

on ‎27-10-2023 09:14

@Ceejay1978 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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