cancel
Showing results for 
Search instead for 
Did you mean: 

I got a call from

joshusmith
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

It's o2 number?: 0161 850 2959 

How do I cancel an order/contract ? It won't let login to the account 

Message 1 of 5
521 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 145002 Posts
  • 635 Topics
  • 27816 Solutions
Registered:

@joshusmith 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

Phishing, Smishing & Scams. Latest info & advice. 

Guide: A Guide to Deal with Spam/Scam Calls and Text 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 2 of 5
499 Views
4 REPLIES 4

MI5
Level 94: Supreme
  • 145002 Posts
  • 635 Topics
  • 27816 Solutions
Registered:

@joshusmith 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

Phishing, Smishing & Scams. Latest info & advice. 

Guide: A Guide to Deal with Spam/Scam Calls and Text 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 5
500 Views

gmarkj
Level 66: Unequalled
  • 12143 Posts
  • 94 Topics
  • 1128 Solutions
Registered:

I very much doubt it was o2 @joshusmith unless it was one of o2's "trusted" partners.

They are not someone I would trust!

You can try calling 202 from a pay monthly o2 phone or one of the other numbers in this guide - Guide: How to find help & contact O2 

If it was Aerial Direct who called you then you are now on a business contract and there is no 14 day cancellation period...

Business customer services are on 8002 from the o2 number.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 3 of 5
497 Views

jonsie
Level 94: Supreme
  • 93253 Posts
  • 609 Topics
  • 6984 Solutions
Registered:

The number doesn't have a good rating here so not sure if this is a scam call

01618502959 Who Called Me? | who-called.co.uk

Best advice is not to agree to anything on a cold call

Info here

Phishing, Smishing & Scams. Latest info & advice. 

Message 4 of 5
494 Views

joshusmith
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

oh ty

Message 5 of 5
490 Views