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I cannot take an incoming call and I cannot type on the numbers pad when making an outbound call

Anonymous
Not applicable

Hi O2 Tech support.

 

Something strange has happened to me that has never happened before and it happened right after I renewed a 24 months contract.

 

I cannot take an incoming call and I cannot type on the numbers pad when making an outbound call.

 

It looks like there are incompatibility issues. The issue is on the O2 side. Can O2 take me off the system and back again as a reset?

 

I believe the issue is on the O2 side. Not on my side.

 

Regards,

Benjamin

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pgn
Level 76: Forum Legend
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This is not O2 Tech Support - the link below has the ways to reach O2 Customer services via Social Media, so give them a shout and nudge occasionally until an agent gets back to you, @Anonymous. Good luck!

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MI5
Level 94: Supreme
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@Anonymous 

Have you tried rebooting or resetting your phone?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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