I can't send texts, why?

SueHanna · ‎17-12-2021

I can not send texts ,why?

gmarkj · ‎17-12-2021

Could be all sorts of reasons @SueHanna .

Are you on pay as you go or pay monthly?

Have you changed the settings on your phone?

Are you trying to send iMessages or normal texts?

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

MI5 · ‎17-12-2021

@SueHanna

Check the tips here also Guide: Text Message Tips (not sent or received)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

RafaC · ‎20-12-2021

Hey @SueHanna were you able to sort this one out?

O2

I can't send texts, why?

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