I can't log in

[Plsplsplsplspls]

I can't log in to the app I have no signal I can't call them the Web chat keeps trying to tell me to go to the app to speak with someone on chat but the whole point is I can't log in what am I supposed to do?!

I can't call I have no signal out here please help me 

[MI5]

@Plsplsplsplspls 

Try online https://mymobile.o2.co.uk/
If using the app, try deleting, rebooting phone and then reinstall the app.
This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)
You may also get help in store, worth a last resort try.

Network issues help here 

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

[gmarkj]

@Plsplsplsplspls 

If you have no access to a phone then use Skype to call 0800 032 1402

Guide: A Guide to Skype