cancel
Showing results for 
Search instead for 
Did you mean: 

I can send but not receive texts

SCFins
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi,

 

I am unable to receive any texts but those I send are being received with no issues. Therefore, I assume that my settings are all ok. 

 

I've had the phone for 18 months and haven't changed number, provider etc. recently. Texts were ok last week (I don't send or receive many).

 

My daughter, who lives with me, is also on O2 and has no issues. So, no problem with service status and the online coverage/network status shows all is ok here.

 

I have removed the sim and cleaned. I've powered on and off multiple times and I've force stopped the messaging app and restarted.

 

Any ideas please? Thanks

Message 1 of 5
91 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Bambino
Level 75: Digital Don
  • 18766 Posts
  • 915 Topics
  • 2319 Solutions
Registered:

@SCFins You can try to reach O2 via social media:

Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

I DO NOT WORK FOR O2



Funniest-Thread-2

View solution in original post

Message 4 of 5
77 Views
4 REPLIES 4

Cleoriff
Level 94: Supreme
  • 107833 Posts
  • 794 Topics
  • 5774 Solutions
Registered:

@SCFins 

Take a look at this Guide: Text Message Tips (not sent or received) 

*The Game Is On*

Girl in a jacket
Message 2 of 5
89 Views

SCFins
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Thanks for the reply.

 

I did try forcing a different network selection and back to O2. No luck there.

 

I think I've tried everything in the guide now. Looks like I'll have to try to contact O2 somehow.

Message 3 of 5
78 Views

Bambino
Level 75: Digital Don
  • 18766 Posts
  • 915 Topics
  • 2319 Solutions
Registered:

@SCFins You can try to reach O2 via social media:

Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

I DO NOT WORK FOR O2



Funniest-Thread-2

View solution in original post

Message 4 of 5
78 Views

SCFins
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Thanks. I'll give that a try.

Message 5 of 5
66 Views