I can only use my phone on my wifi

[G51]

Please look into my account

[G51]

I need to talk to someone

[madasaf1sh]

@G51 

This is not customer services or live chat, but a customer to customer forum, and we cant see any ones accounts..

How do you mean only use the phone on wifi is it Calls, texts or Data?? If Data then reset your network settings and ensure they say mobile.o2.co.uk or idata.o2.co.uk (if on apple) within the APN settings

If not then you will need to contact customer services, if you send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG), or you can call 202 from your o2 phone or 0344 809 0202 from any other phone

[Enlli]

@G51 This is not chat nor are there O2 Staff here who can talk to you

Message O2 on 

 (Facebook) (https://o2uk.co/O2CFB)  

X (Twitter) (https://o2uk.co/O2CTW) or 

Instagram (https://o2uk.co/O2CIG) ,,

They should be able to help you.