Huawei Mate 20 Pro WiFi Calling

[Ljosepuk]

I've had the Mate20 Pro nearly 2 years now and at time of purchase the in-store guru stated WiFi calling as one of the selling points. Now I live in a house with near to no signal this is imperative yet I can't seem to see the option on my phone even after activating it on my account.

Please assist!

[Cleoriff · Accepted solution]

Hi @Ljosepuk 

It's available on your device, unless you are PAYG. You need to call O2 again to make sure it has been activated.

All numbers here Guide: Coronavirus Community Help and Support 

https://www.o2.co.uk/connectivity/wifi-and-4g-calling 

Wifi and 4G Calling device list

Wifi and 4G Calling is currently available on the following devices:

• iPhone SE 2020, 11, 11 Pro, 11Pro Max, iPhone Xs, iPhone Xs Max, iPhone X, iPhone Xr, iPhone 8 Plus, 8, 7 Plus, 7, 6s Plus, 6s, 6 Plus, 6, SE
• Samsung Galaxy Note20 Ultra 5G, Galaxy Note20 5G, Galaxy Note20 4G, Galaxy Z Flip 5G, Galaxy Z Fold2 5G, Xcover Pro, A21s, A41, A51, A51 5G, A71, S10 Lite, Galaxy Fold 5G, Galaxy Z Flip, S20, S20 Plus, S20 Ultra, S10 5G, Note10, Note10 Plus 5G, S10, S10e, S10 Plus, S9, S9 Plus, S8, S8 Plus, Note8, S7*, S7 edge* and J3 2017*, A10, A20e, A50, A70, A8, A3 2017, A6, J6, J5 (2017), A5 (2017), Note9, A7, J6+, J4+, A9, A90 5G, A40, Xcover 4S.
• Sony Xperia 5 II, Xperia L4, Xperia XZ2, Xperia XZ3, XZ2 Compact, XZ Premium*, Xperia XA2, Xperia XZ1*, Xperia XZ1 Compact*, Xperia 10, Xperia L3, Xperia 5, Xperia 1, Xperia 10 II and Xperia 1 II
• Oneplus 5, 5T, 6, 6T
• HTC U11*
• Doro 8035*
• Google Pixel 3, Pixel 3 XL
• Xiaomi Mi MIX 3 5G
• OPPO Reno 5G, Find X2 Neo 5G, Find X2 Lite 5G, Find X2 Pro 5G and Find X2 5G
• Huawei Mate 20 X 5G, P20 and P20 Pro, P30, P30 Pro, P30 Pro New Edition and P40
• Motorola Edge 5G

[st4cks74]

Hi, you say the mate 20 Pro is supported as long as it's not PAYG, but it is still not showing in the latest list of supported phones as of Sept 2021.

Is it definitely supported? 

Many thanks, 

Simon