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How to get free data if with virgin media

Roley69
Level 1: Joiner
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Hi I have virgin media so should get double the data allowance but saying virgin not available at my address! 

 

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MI5
Level 94: Supreme
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@Roley69 

It's a known error.

See main thread here https://community.o2.co.uk/t5/Welcome-News/Introducing-Volt-the-new-supercharged-service-from-Virgin...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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