cancel
Showing results for 
Search instead for 
Did you mean: 

How do you ask a question to o2

contactus
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hello!

 

I know tier zero support wants you to find answers yourself, even the chat bot sends one back to a contact us page where there doesn't seem to be a way to send a message to o2.. is there a tier 1 message functionality so ask a question online or does a customer need to visit the store 😞

 

Any help / link to ask a question about my o2 account would be appreciated,

Thanks

 

Message 1 of 3
116 Views
2 REPLIES 2

jonsie
Level 94: Supreme
  • 86807 Posts
  • 594 Topics
  • 5060 Solutions
Registered:

This looks like something you’d need to call O2’s customer service team about – give them a call on 202 or 0344 809 0202 (or specific Payment management number -0800 902 0217 )

2020-Awards-jonsie5695219-2




O2 Social Media

SM Icons(Twitter |
Instagram | Facebook)




































5695219-2
Message 2 of 3
110 Views

gmarkj
Level 59: Quartermaster
  • 8816 Posts
  • 90 Topics
  • 690 Solutions
Registered:

If the question is not directly related to your account you could always try asking the question here @contactus ?

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 3 of 3
66 Views