Solved: How do i add a payg dongle to my o2 when the dongl...

Neilg677 · ‎17-05-2024

I have a PAYG sim that i have put into a dongle. I have no other O2 devices. When i try to add the dongle to my O2,it requires a text message from the number attached to the sim.

Obviously not going to happen. Any ideas??

gmarkj · ‎17-05-2024

Can you put the sim into a phone to receive the text @Neilg677 ?

Be aware that unless the sim is specifically a data sim you might get issues using it in a dongle...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

View solution in original post

gmarkj · ‎17-05-2024

Can you put the sim into a phone to receive the text @Neilg677 ?

Be aware that unless the sim is specifically a data sim you might get issues using it in a dongle...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

MI5 · ‎17-05-2024

@Neilg677

Your sim is capable of receiving sms messages and you can login the the dongles control panel to see them.

Full instructions should be with your device or Goggle for the info relating to the exact device you have.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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