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Hi every one I need some help

Denzil2321
Level 2: Apprentice
  • 53 Posts
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Hi there I had my credit put to my account  and now my 02 app has reset its self do u think there a bug or something as was working fine before any help will be grateful and has any one else had this 

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Enlli
Level 65: Ultra-cool
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Sometimes My O2 app is all over the place. I often use the Web version

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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Denzil2321
Level 2: Apprentice
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Well I got my 02 reward from the coumity and the hole app just reset it self to 0 I uninstalled and reinstalled still nothing my website done show me mins text and data that’s why I use app thanks for your help @Enlli  

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Cleoriff
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@Denzil2321 

You are probably in the process of being changed over to the 360 Billing System. Nothing you can do until it settles down https://community.o2.co.uk/t5/Welcome-News/O2-System-Updates-360/m-p/1598402 

Veritas Numquam Perit

Girl in a jacket
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