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Creedy
Level 1: Joiner
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My phone is smashed up at the back and I have insurance but how do I claim for a new phone please? 

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Cleoriff
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 Follow the info in this guide @Creedy 

https://www.o2.co.uk/shop/services/mobile-insurance 

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
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 Follow the info in this guide @Creedy 

https://www.o2.co.uk/shop/services/mobile-insurance 

Veritas Numquam Perit

Girl in a jacket
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MI5
Level 94: Supreme
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Hey @Creedy 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Creedy
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Thank you 😄

 

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Creedy
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Thank you ☺️ 

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