I got my upgrade yesterday and new sim. I went through the sim swap process and the old sim is now deactivated but new one has yet to activate so I am completely unable to contact anyone now please help
@Cleoriff @Thank you. I called customer service and sadly I have to wait till 18.09pm tonight which is 24 hours since the sim swap. The old one can’t be reinstated so unfortunately I have no call or messaging access till then. thanks for your help , I’ll keep restarting on the off chance it happens a bit earlier
Morning all, happy Friday 😁
Thanks for the tag @Cleoriff.
@Sparkle167 We do always have to advise up to 24 hours but I'll message you privately and have a look at your account for you😊
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