Has my order been cancelled?

[Snow2]

Hiz I ordered a phone and set up a contract on Sunday the 13th sep. I received my confirmation email and all of my legal documents the same day. However I didn't realise I had to open the legal document, I thought it was just a copy of the documents. I opened them on Tuesday 22 Sept. I haven't heard anything back. I don't want to order the phone/set up contract again just incase the first one went through. I haven't had any money taken off me.
I haven't had an email saying its been cancelled. I was wonder if anyone knows if it would of been cancelled?

[MI5 · Accepted solution]

@Snow2 

You'll need to call customer service.
Numbers here Guide: Coronavirus Community Help and Support 
Or advice from an O2 Guru regarding a way to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade" if you have to, to get put through to someone.