on 20-11-2020 19:21
on 20-11-2020 19:28
You can upgrade in your MyO2 http://www.o2.co.uk/myo2
or by calling 202 and saying upgrade when ask why.
on 20-11-2020 19:39
on 20-11-2020 19:43
on 20-11-2020 19:43
No we can't say, sorry as this isn't O2.
You'll need to call customer service.
Numbers here Guide: Coronavirus Community Help and Support
Or advice from an O2 Guru regarding a way to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.