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Got a 901 message and saying my account is locked

Charlieboyoo
Level 7: Part Timer
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on ‎16-12-2023 21:16

on ‎16-12-2023 21:16

Hi Everyone totally confused got a random text from 901 telling me my account Is locked for 30 mins. anyone know why?

no one has tried to ring me like

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Oxonian
Level 28: Ingenious
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on ‎16-12-2023 21:36

on ‎16-12-2023 21:36

@Charlieboyoo 

 

This is pure speculation on my part, but I wonder whether you might be in the process of being moved to the new billing system ? 

 

You will need to contact O2's Customer Service on 202 or via social media if you want to find out for sure :-

 

Guide: How to find help & contact O2 

 

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MI5
Level 94: Supreme
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on ‎16-12-2023 21:38

on ‎16-12-2023 21:38

Probably a scam @Charlieboyoo 

I had one the other day saying my number was going to be disconnected in 2 hours......

Just ignore it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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