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Galaxy S10 sometimes can't accept calls or text

Hungrybutterfly
Level 1: Joiner
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I just bought an S10 and very rarely, when it's in standby, people will get in touch saying they've been calling and texting but can't get through. The phone shows no attempted calls or texts in its history. As soon as I attempt an outgoing call or text it fixes up and people can call me again. I had the exactly the same problem with my S6 which I just replaced for this reason. Any help gratefully received.

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Bambino
Level 78: King of Kings
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@Hungrybutterfly See if anything in this guide helps: Text Message Tips (not sent or received) - O2 Community

If you're still having issues, you can reach O2 via social media, who should be able to help:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

I DO NOT WORK FOR O2



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Bambino
Level 78: King of Kings
  • 19891 Posts
  • 961 Topics
  • 2850 Solutions
Registered:

@Hungrybutterfly See if anything in this guide helps: Text Message Tips (not sent or received) - O2 Community

If you're still having issues, you can reach O2 via social media, who should be able to help:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

I DO NOT WORK FOR O2



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