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Fuertaventura

Liz18
Level 1: Joiner
  • 2 Posts
  • 2 Topics
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Travelling to Canaries tomorrow 

 

Do I need to change anything in my settings etc.?

Message 1 of 2
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MI5
Level 94: Supreme
  • 147443 Posts
  • 637 Topics
  • 28317 Solutions
Registered:

@Liz18 

All should work as normal.

Guide: Roaming MegaGuide 

Free EU Data Roaming Abroad | O2

If you do have any problems, Some things to try:
Check data roaming is on in phone settings.
Manually search for another network
Turn off 5g
Change your data APN to "mobile.o2.co.uk"
Check with O2 whether you have a roaming bar on your account. Do this via social media
If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 2
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1 REPLY 1

MI5
Level 94: Supreme
  • 147443 Posts
  • 637 Topics
  • 28317 Solutions
Registered:

@Liz18 

All should work as normal.

Guide: Roaming MegaGuide 

Free EU Data Roaming Abroad | O2

If you do have any problems, Some things to try:
Check data roaming is on in phone settings.
Manually search for another network
Turn off 5g
Change your data APN to "mobile.o2.co.uk"
Check with O2 whether you have a roaming bar on your account. Do this via social media
If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
229 Views